Cordia Communications
www.cordia.us
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Anonymous
Chicago, Illinois
Rip off company
THIS COMIS A BIG RIPOFFFFFF. I ASKED FOR COPIES OF ALL OF MY BILLS -- THEY WOULD NOT COMPLY!!!! THEY OVERCHARGE -- FALSE ADVERTISING SHOULD NOT BE IN BUSINESS AT ALL. THEY ACT *** WHEN YOU CALL THEM. THE BILLS WERE SO HORRENDOUS AND UNBELIEVABLE AND EVERYONE WAS FOREIGN. I WILL NEVER EVER DO BUSINESS WITH THEM AGAIN. THEY SHOULD BE REPORTED TO THE STATES ATTORNEY OFFICE. THEY SAID THEY WOULD GIVE ME A GRET DEAL WHEN THEY CALLED ME -- THEY DID NOT STICK TO THEIR WORD AT ALL. I DO NOT RECOMMEND CORDIA EVER TO ANYONE AT ALL I DO
Loss:
$200
Jonah Cgn
Dallas, Texas
World's No.1 Worst Network :Cordia ip
This Cordiaip is worst than the worst. If you want to make a connection with this, is simply wasting your money and most of the times you will call from another network. So you are paying double instead of single. There are so many good Companies than this. I strongly suggest don't use this super worst network. I have no words to explain how disgusting is. You have to find new words for criticizing. I will give -10 rating for this. You no need to pay them for month, Infact they should give money. That much of headache they will create. So folks, Do not go with this network at all..............
2 comments
Zakiyah Zjh
Sacramento, California
Cordia communications
They called me telling me about service i can get as an offer for copper wire customer with Verizon and that they would receive the bill from Verizon for the wholesale price of my services they never even mentioned Cordia's name and just said they were calling on behalf of verizon with these offers. Now the thing is that i work from home taking inbound calls for a company so if i cant dial into work i cant get paid and so i wake up in the morning about a week later and i cant make outgoing calls i call Verizon and they tellme my number is being ported out to another company and that they cant do anything to stop it so i call Cordia which is the name i got from the lady who made me the offer at the end of the call after i had already agreed to everything as the company verizon would be billing. And they tell me they cannot do anything about not being able to call out because port in request is still not done but one of there trouble shooting steps is to go to my phone line box outside my house with a corded phone and plug it to that and see what happens because if they send a technician out to my house and theres nothing wrong i get charged a misdirection fee or something like that of 140.00 dollars, on top of that the few agents i spoke to would be rude and place me on hold for ten minutes a piece only one of them was proffessional and patient with my frustration... So in the end just tell Cordia no way Jose keep your cheaper service!
Loss:
$300
3 comments
Rosemary K Hpn
EVERYONE, IF YOU CAN READ THIS MESSAGE, STAY AWAY FROM CORDIA COMMUNICATIONS. IT IS A VERY BAD COMPANY.
DO NOT BELIEVE ANYTHING THEY SAY. THEY LIED TO US AND THEY WILL LIE TO YOU TOO.
Replying to
Anonymous
Deer Park, Washington
Home phone does not work
I tried to use my phone and got a message that it is unavailable. I know my bill is paid, I checked my bank and seen where your check for payment had cleared. Not sure of another way to inform you of this problem. Phone # 607 698-**** email kbq1947@***.com. Thank you for your assistance. I need my phone to make contacts to friends and family. If my service continues to be interrupted my only recoarse will be to change carriers. I was disatisfied with Verizon is why I changed to your company, I don't like changes,
Susannah E
Philadelphia, Pennsylvania
Cordia Communications made misleading telemarketing call
I just got a telemarketing call from Cordia Communications. Not that they identified themselves. They said they were calling about my Verizon bill, and claimed that next month, my bill would be lower. They mentioned an amount I currently pay for regular home phone service, and when I told him that the amount he had was wrong, I asked him if he was calling from Verizon. Only then did he mention that he was with another company. He kept going on his spiel, and I asked for the company name again and the company web site. After listening to him politely (I hate telemarketing, but I recognize that this is just his job, and try not to be rude) I told him that I would investigate this further on their website, and to please remove my name from further calling lists, as I never agree to any changes over the phone. At this point he hung up on me while I was mid-sentence, which I thought rather rude after I had been polite to him. I went to find the website, and discovered that he'd given me an incorrect web address. A google search showed me why he gave up: All I found were articles about their bankruptcy and complaints from dissatisfied customers. I will certainly NOT be switching to their phone service.
1 comment
Guest-344953
These Company is a fake Company...called my mom who is a senior messed up her Verizon Bill..told them if they dont switch back..I will sue the *** out of them..Who the *** is this company...Consumers really need to look into this and stop them..I told them I will Call the nearest Television Station.Cordia Communications..YEAH...RIGHT
Anonymous
Alger, Michigan
I Do Not recommend Cordia
Cordia communications takes a long time to answer the customer service line and takes even longer to fix your phone line when it isn't working. Who can go days without phone service? I called on Saturday. After waiting on hold for over 10 minutes I am told someone will be out on Monday. On Monday, Cordia communications told me they would be fixing my line either Monday or Tuesday. On Tuesday they told be before seven o'clock. It is eight o'clock now and no sign of anyone to help me fix my phone. I do not recommend this company on the pure fact that their customer service rates a 1 out of 10.
Loss:
$200
Imupset
Philadelphia, Pennsylvania
Switched mother's phone service w/o auth.
My mother is 81 years old, lives alone and has a medical condition whereby for her safety, she has a medical alert necklace which needs an active phone line in order to work. A few months ago, she started getting bills from Cordia Comm. Not knowing what they were, she did not pay them. I found out and she paid the bill in full. Even so, they shut her phone service off two days ago. I called on her behalf and was told, yes the account was current, and service would be restored in 24 hours, That was over 38 hours ago. My sister called twice today - I called twice today too 7-1-11. Now we were told 48 hours and perhaps not until after the holiday weekend. My sister and I both explained this is a matter of someone's life. We asked to speak to a supervisor and were hung up on. I also asked more than once to hear the tape proving my mother switched carriers. They did not provide it, we are now pursuing legal action, notifying the FCC, the Attorney General, etc, This is a prime example of what certainly appears to be fraudulent and predatory tactics by a twisted company who obviously has no ethics, integrity and is capable of putting and elderly woman in jeopardy of a medical crisis and/or death as a result of their behavior.
3 comments
Guest-357489
My mother had a similar experience unfortunately. Totally unscrupulous outfit.
Anonymous
Livingston, New Jersey
Cordia Communications keep calling my house phone and hanging.
This company is disgusting. I did not know they existed until they started calling our house phone and hanging up. These reps have no life because they were calling 7 times a day harassing us and we do not have any service with them. When I called back to talk to someone the representatives would not give out their name. They quickly hung up the phone. It is so sad. What kind of company is this that harasses people by calling and hanging up the phone. Something needs to be done about what is going on with this company. The BBB will hear of this.
Christiano Djk
Norfolk, Virginia
Cordia overcharged me and will not refund my money
I signed up with Cordia in November 2010, because they told me they were an authorized reseller for Verizon, and dropped them after a few months because they kept messing up my billing.My last billing statement from Cordia was in 5/2011, and it informed me that they owe me $75.31. When I called to speak to a customer service representative, they "took" my information and stated they would forward it to the billing department for the issuance of a refund. I called back weekly, got the same result. So I wrote a letter of inquiry that was never responded to. Now I found that Cordia has filed bankruptcy, and I have to file forms to get my refund. Here is the kicker: Cordia continues to operate as though they were solvent. How many more unsuspecting customers will get caught up in this web of deceit? Avoid "resellers" such as Cordia.
Loss:
$75
1 comment
Guest-302956
I have never done business with Cordia, but have been receiving calls at least twice a day trying to get me to sign up. Told them I wasn't interested and CSR asked, "what are you not interested in", and so I said I wasn't interested in doing business with your company and I hung up.
As soon as I hung up the phone I then received four calls back-to-back from them (I did not answer the phone). From this experience, I would NEVER DO BUSINESS WITH A BULLY!
JOEEEEEEEEEEEEEEE
Fort Covington, New York
Cordia Phone Company-charges fees for wire maintenance then doesn't have that can come to your area!
For those of you that are paying wire maintenance fees to Cordia-good luck. I have been having trouble with my phone lines since Feb. They sent someone out to check my outside lines and when I needed the lines inside the house to be checked-they couldn't do that. I was told that they don't have anyone in my area to come out to check inside lines. I was then told that I could call someone locally for about 150.00 and after I get a receipt, I can send it to them and they will send me that money back. Not sure how this is legal.
Rutger Suk
Arlington, Virginia
Cordia IP - VOIP Phone-The WORST service ever
I came to US 6 months back and was searching for the best internet phone to call outside US. Then got to know about this thru my friend that it will be charged only $19 per month and unlimited calling to number of countries and unlimited time. Initially for the first one month it worked fine. Then the problem started. My Connection was initially terminated and when I've contacted the customer care people no one responded. After few days when I spoke to one of the customer care guys, got to know that my connection has been terminated because of over usage. While taking the connection they clearly mentioned that its unlimited calling. Also, after couple of months, I was not able to call to most of the mobile numbers. Customer care told me that the reason being they will allow only nine (9) mobile number as a list, which I can dial in every month which they did not tell at all while taking connection. When ever you try calling an international number it will give u a message that the lines are maintenance. I dont understand what the *** maintenance they do all the time for the network that does not work at all. I will not suggest/recommend this to any of my friends and rather to any one I talk to. Again, this is worst of any kind of service that i've taken.
7 comments
Guest-493260
I had their service from long time, suddenly one day it stopped working, tried calling customer care nobody would not pick up, 1 day, 2 days, 3 days passed, had to call my home, went on their site, was not working, mailed them did not get any reply, waited for some more days well the same result.
Finally called up wells fargo bank in which i have my account and asked them to cancel the auto-pay plan. Till now i have been receiving their invoices so called up the customer service did talk to a guy who was the manager of that shift as he said, he was so rude did know how to even solve the doubt or did not even bother to enquire about what i explained him about the thing happened.
Anonymous
Syracuse, New York
Cordia Phone Company Filed for Bankruptcy
Looking for business or residential phone service? Forget Cordia. We had a business account with them. We decided to go with another company for a lower monthly bill. They owed us a $53 refund. 1st step, "It will arrive in one month. 2nd step (Joseph # 5970,) "We are waiting for the approval." 3rd step, Give me your senior manager. 4th step (Winston, senior manager,) "I will pass this on personally to someone I know in the billing dept. The check will go out on Friday." 5th step (no name,) NOTICE OF CHAPTER 11 BANKRUPTCY FILING APPEARS IN MY MAILBOX. Step 6, "We are waiting for approval from the corporate office." Step 7, I call corporate and dial zero, "that extension is not available." Final Step, Spread the word on Pissed Consumer. "Dear Cordia, You have a wonderful day, too!"
Macayla Qbi
Virginia Beach, Virginia
Cordia Communications are terrible, and they dont even care!!!!
My wife received a phone call from Cordia and was asked if she would like to swap our Long Distance to them. They had a whole line of how great it was, that their bill for long distance would be on my current providers bill. My wife accepted. After 1 month the phone service was cut off. I called our carrier (Verizon) and was told that Cordia had completelY taken over the phone number and it no longer belonged to Verizon. I called Cordia( what a disgusting experience). I was told what i needed to do to restore service. I complied while on the phone with them and satisfied their requests. They told me it would be 2-3- Business days to turn it back on. I explained to them that there is a very ill person in the home and could this please be expediated? No way to do that she says smugly. I start to talk again and she cuts me off, says it will be on when its on and then she hung up on me. These are the rudest customer service providers i have ever dealy with. The business acumen is totally non existent. What ever happened to the customer is always right?Needless to say we will never use their company again. I would not recommend them to my neighbors dog!!!!
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Anonymous
Hagerstown, Maryland
Don't know who you are but your on my credit report
I would like to know how you showed up on my credit report? I don't know who you are,but you put me in a collection agency.Would you please let me know what I can do to clear up this matter ?I don't know how you showed up on my credit report as a collection? So I would appreciate it very much if you would contact me so I get this matter resolved.I don't have a name a number or nothing else to tell you. I only know that your on my credit report for being delinquent.
Anonymous
Freehold Township, New Jersey
THE WORST AND HECTIC SERVICE....
THEY ARE CHEATING CUSTOMERS................ https://www.cordiaip.com/docs/Cordia-LD-T&C-v4-12-**-**.pdf WHEN CUSTOMER SIGN-UP THE CONNECTION, THEY SAID UNLIMITED. WHEN YOU USE NORMALLY THEY DISCONNECT YOUR SERVICE AFTER CHARGE. IF YOU ASK THE REASON THEY SAID YOU MADE CALLS TO MORE THAN 20 UNIQUE NUMBERS..HECTIC SERVICE.. THEY COULDN'T PROVIDE NORMAL SERVICE. CUSTOMER SERVICE IS ANOTHER HECTIC FROM THIS COMPANY. THEY DON'T WANT LISTEN ANYTHING......SAID SEND YOUR ISSUE TO SUPPORT EMAIL, YOU DIDN'T GET ANY RESPONSE FROM THEM. THEY SAID FINALLY OUR SYSTEMS WERE DESIGNED LIKE THIS WAY.......
1 comment
Guest-257599
I agree with your post. I too had the Unlimited plan.
Cordiaip kept changing the rules without informing.
I was not informed about the 20 unique numbers, when asked why I am not able to make calls, that when they are telling me that you can only make calls to 20 numbers in a month. I WILL NOT RECOMMENDED ANYBODY...
Anonymous
Indianapolis, Indiana
Cordia Phone Solicitations
For the last month I have been receiving telemarketing phone calls from this rip-off company. Every day, 3x a day. When will they stop. I told them to stop and still they call. I am on a no-call listing for solicitors yet they still call. Time for the FCC to step in and fine them big $$$ for their bogus services. They are a pesky nuisance, just like a fly. They refuse to leave a message on my answering machine. Cordia is making me very pissed off and I am considering taking legal action if this company continues calling me.
1 comment
Guest-774728
This is imply not true, Cordia was the BEST telcom company out there
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It's not true very decent people used to work in this place
cordia sucks!!!!!!!!!!!!!!!!! never waste your money to this *** company!!!!!